Teamwork at Air Products
Torch and safety gear are essential for Amin’s work.
“Air Products is a unique business, our customers span from fast food outlets to the cutting edge of technology in pharmaceuticals, research and atomic energy. Finding a solution to meet the customer’s needs is very satisfying.”
The story so far
I began in customer services as an advisor, quickly become a team leader and then a technical team leader. I decided to further my studies with a degree in Mechanical Engineering. And I applied for a Project Engineering role which has rekindled my hunger in my job.
Most memorable moment
One of the most memorable jobs involved a Life Science account where years of research was at risk if we did not maintain continuous supply of liquid nitrogen. The issue was that the fill connection on the customer tank had deteriorated and we had to manufacture a new one. I had to arrange for loan vessels, more frequent deliveries, a part to be removed from the tank, a replacement made, the component returned to site, fitted, and the tank re-commissioned. All the work was achieved over a three-day period, with all aspects of the job running like clockwork.
When reviewing a challenge of a particular job, we discuss possible solutions with other team members and bounce ideas around. This way all aspects of a solution and possible consequences are considered and the best informed decision can be reached. I am proud that the people I work with always put the customer at the heart of any decision.
What do you most value
I value the encouragement and support I received from Air Products to study for a qualification in Engineering. Without this I would not have been able to juggle a full time role with the demands of undergraduate study. I am very grateful to the company and my colleagues for this.